Client Advisor
Join Gucci in Rotterdam as a Client Advisor. This part-time role offers the opportunity to deliver exceptional client experiences in a luxury setting.
Overview
Gucci, a hallmark of Italian luxury and craftsmanship, stands as a beacon of innovation and modernity in the fashion industry. As part of the esteemed Kering Group, Gucci benefits from the resources and prestige of a global leader in luxury apparel and accessories. The brand is synonymous with eclectic, contemporary, and romantic designs, offering products that epitomize the pinnacle of quality and attention to detail. Gucci's commitment to redefining luxury for the 21st century makes it one of the most coveted fashion houses worldwide.
Role & Responsibilities
- Achieve individual and team sales targets and KPIs by leveraging available data and systems to understand performance and identify sales opportunities.
- Utilize cross-selling and upselling techniques to maximize sales.
- Create an engaging and emotional client experience by offering best-in-class service and adhering to hospitality guidelines.
- Proactively engage with clients to establish strong relationships, ensuring they feel valued from the moment they enter the store.
- Combine styling knowledge with product mix-and-match abilities to best serve clients.
- Develop a local and international client base, focusing on recruiting and nurturing top clients.
Skills
Experience
Previous experience in luxury retail or a similar customer-facing role is preferred.
Benefits
The position offers a dynamic work environment within a prestigious luxury brand, opportunities for professional growth, and the chance to work with a diverse client base.
Culture
Gucci fosters a culture of innovation, creativity, and inclusivity. The brand encourages its employees to embrace individuality while working collaboratively to achieve excellence. As part of the Kering Group, Gucci offers a supportive and empowering environment where employees are encouraged to develop their skills and contribute to the brand's legacy of luxury and craftsmanship.