Client Advisor

Location ReggelloTuscanyItaly
Type Full-Time
Seniority Entry-Level
Posted Dec 9, 2025
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Join Gucci in Reggello, Italy as a Client Advisor, providing exceptional customer service and embodying the brand's luxury ethos. Part of the Kering Group, Gucci offers a dynamic work environment.

Overview

Gucci, a hallmark of luxury and innovation, is renowned for its modern approach to fashion, redefining luxury for the 21st century. As part of the esteemed Kering Group, Gucci stands at the forefront of the fashion industry, offering products that epitomize Italian craftsmanship and unparalleled quality. The brand is celebrated for its eclectic, contemporary, and romantic designs, making it one of the most sought-after fashion houses globally.

Role & Responsibilities

  • Provide customers with exceptional service by adhering to the Gucci selling ceremony.
  • Demonstrate comprehensive knowledge of Gucci products, history, and heritage to assist customers effectively.
  • Engage in cross-selling and up-selling across all product categories.
  • Advise clients on fashion trends and developments in the luxury market.
  • Cultivate and strengthen customer relationships, catering to diverse nationalities and personalities.
  • Monitor and update customer information using CRM tools to retain existing and identify new high-potential customers.
  • Achieve individual and store sales goals, contributing to business development.
  • Facilitate open communication with team members and propose effective solutions.
  • Manage visual displays in accordance with Gucci's visual standards.
  • Ensure store maintenance and optimal product levels on the sales floor, following corporate policies.
  • Oversee product replenishment and physical inventory management.
  • Adhere to Gucci's grooming standards and policies.

Qualifications

  • Proven experience in a similar role within fashion retail companies.
  • Demonstrated ability to achieve individual and store sales results.
  • Deep passion for fashion and luxury products.

Skills

Excellent commercial awareness and customer service attitude. High flexibility and adaptability to diverse customer needs. Strong team-player mentality. Exceptional communication skills. Ability to thrive in a fast-paced, dynamic environment. In-depth knowledge of luxury products. Fluency in Italian and English.

Experience

Proven experience in a similar role within the fashion retail sector is required.

Benefits

Employees benefit from working within a globally recognized luxury brand, with opportunities for professional growth and development within the Kering Group.

Culture

Gucci fosters a culture of innovation, creativity, and excellence, encouraging employees to embody the brand's values of eclecticism, contemporary style, and romance. The workplace is dynamic and fast-paced, reflecting the brand's commitment to redefining luxury fashion.