Client Advisor
Join Gucci in Paris as a Client Advisor, providing exceptional service in luxury retail. Embrace a diverse and inclusive culture with Gucci, part of the Kering group.
Overview
Gucci, a hallmark of Italian luxury founded in Florence in 1921, stands as a beacon of influence, innovation, and progressive fashion. As part of the global luxury conglomerate Kering, Gucci offers a dynamic and modern approach to fashion, embodying the essence of Italian craftsmanship through its eclectic, contemporary, and romantic creations. The brand is committed to fostering a diverse workforce, embracing all forms of diversity to enrich the workplace and enhance adaptability in a changing world.
Role & Responsibilities
- Develop a comprehensive understanding of Gucci's heritage and product line.
- Ensure the sales floor and boutique adhere to Gucci's visual presentation standards.
- Provide exceptional customer service by offering personalized advice and fostering communication between team members and clients.
- Achieve or exceed individual and departmental sales targets and KPIs.
- Participate in alteration services, including measurements, adjustments, and managing client reservations.
- Assist with stock replenishment, labeling, and organization.
- Conduct transactions and manage the cash register.
- Implement CRM procedures to expand the boutique's client database.
- Adhere to boutique security guidelines to prevent theft and loss.
Qualifications
- Professional Baccalaureate
- BTS or DUT
- Experience in sales
- Experience in luxury retail
Skills
Experience
Previous experience in sales, particularly within the luxury sector, is required.
Education
BTS or DUT
Benefits
Gucci offers a diverse and inclusive work environment, encouraging employees to express their talents individually and collectively.
Culture
Gucci fosters a culture of diversity and inclusion, believing that a varied workforce enriches the workplace and enhances adaptability. The company values individuality and collective talent, supporting employees in a progressive and innovative environment.