Client Advisor
Join Gucci in Oslo as a Client Advisor. Leverage your luxury retail experience to create personalized client experiences in a dynamic environment.
Overview
Gucci, a hallmark of luxury and innovation, stands as a beacon of modern fashion, redefining opulence for the contemporary era. As part of the esteemed Kering Group, Gucci benefits from a legacy of excellence in apparel and accessories, encompassing a portfolio of prestigious luxury and lifestyle brands. Known for its eclectic and romantic designs, Gucci epitomizes the zenith of Italian craftsmanship, characterized by unparalleled quality and meticulous attention to detail.
Role & Responsibilities
- Achieve individual sales and service KPIs by leveraging data and systems to enhance performance and identify sales opportunities.
- Utilize cross-selling and upselling techniques to maximize sales potential.
- Create an engaging and emotional client experience, adhering to hospitality guidelines and welcome techniques.
- Proactively engage and establish strong relationships with clients, ensuring they feel valued from the moment they enter the store.
- Combine styling knowledge with the ability to mix-and-match products to best serve the client.
- Develop a local and international client base, focusing on recruiting and nurturing top clients.
Qualifications
- Experience working in a high-end luxury or fashion brand, or within the hospitality sector.
- Proven track record in achieving sales targets and client development.
- Passion for and knowledge of Gucci and luxury fashion.
- Ability to work productively in a high-pressure, fast-paced environment.
- Fluency in Norwegian and English; additional languages are advantageous.
- Flexibility to work varied hours, including weekends.
Skills
Experience
Previous experience in a luxury retail or hospitality environment is required.
Benefits
Gucci offers a dynamic work environment with opportunities for professional growth within the prestigious Kering Group.
Culture
Gucci fosters a diverse and inclusive workplace, celebrating individuality and creativity. The brand encourages employees to express their unique talents and contribute to the collective success of the team.