Client Advisor

Location Oak BrookIllinoisUSA
Type Full-Time
Seniority Mid-Level
Posted Jan 22, 2026
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Join Gucci in Oak Brook as a Client Advisor, providing exceptional service and embodying the brand's luxury ethos. Apply now to be part of a dynamic team in the fashion capital of Chicago.

Overview

Gucci, a distinguished name in luxury fashion, is a part of the esteemed Kering Group, a global leader in apparel and accessories. Known for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic work environment where employees are encouraged to express their creativity and passion for fashion. As an employer, Gucci is committed to fostering a culture of inclusivity and accessibility, ensuring that all employees feel valued and empowered.

Role & Responsibilities

  • Achieve or surpass individual and store sales targets monthly and seasonally, contributing to business growth.
  • Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge and understanding of Gucci's heritage.
  • Drive individual KPI goals by maintaining high standards of customer service and sales quality.
  • Capture and utilize customer data effectively to build relationships and personalize client development opportunities.
  • Maintain an organized client book, ensuring regular client contact and follow-up on sales or requests.
  • Provide fashion and luxury market insights to clients, showcasing a passion for the industry.
  • Collaborate with colleagues to ensure a consistent and exceptional client experience, fostering a positive work environment.
  • Ensure store security standards are upheld to protect customers, colleagues, and merchandise.
  • Support visual merchandising by maintaining product displays in line with Gucci's visual standards.
  • Keep the stock room organized and adhere to Gucci's image standards and guidelines.
  • Comply with all company policies and procedures.

Qualifications

  • Bachelor’s Degree preferred.
  • 3+ years of experience in luxury fashion sales or a similar customer service role.
  • Proven track record of achieving sales results and building lasting relationships with clients and colleagues.
  • Excellent communication skills, both verbal and written, with the ability to multitask.
  • Strong organizational and follow-up skills.
  • Attention to detail and accuracy.
  • Team-oriented with a collaborative approach.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Flexibility to adapt to different customer needs.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays.

Skills

Client-centric mindset with strong interpersonal skills. Ability to work collaboratively in a flat, connected, and fast-paced environment. Creative problem-solving skills. Ownership mentality with accountability for actions and results.

Experience

A minimum of 3 years in luxury fashion sales or a similar customer service environment is required.

Education

Bachelor’s Degree preferred.

Benefits

Gucci offers a comprehensive benefits package, including opportunities for professional growth and development within a globally recognized luxury brand.

Culture

Gucci prides itself on a culture that encourages creativity, inclusivity, and collaboration. Employees are empowered to express their individuality and contribute to the brand's innovative spirit. The workplace is dynamic and fast-paced, reflecting the brand's commitment to excellence and forward-thinking.