Client Advisor

Location MontrealQuebecCanada
Type Full-Time
Seniority Mid-Level
Posted Mar 1, 2026
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Join Gucci in Montreal as a Client Advisor at Holt Renfrew Ogilvy. This role requires luxury fashion sales experience and bilingual proficiency in French and English.

Overview

Gucci, a renowned luxury fashion brand, is part of the Kering Group, a global leader in apparel and accessories. Kering empowers its brands to reach their full potential in the most sustainable manner. Gucci is celebrated for its creativity, innovation, and Italian craftsmanship, offering an exceptional work environment where employees can thrive and contribute to the brand's legacy.

Role & Responsibilities

  • Consistently achieve or exceed individual and store sales goals to drive business growth.
  • Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
  • Capture and maintain meaningful customer data using CRM tools to build relationships and personalize future client interactions.
  • Maintain an organized client book for regular client engagement and follow-up.
  • Advise clients on fashion trends and luxury market developments, showcasing a passion for fashion.
  • Collaborate effectively with team members to ensure a consistent and exceptional client experience.
  • Uphold store security standards to ensure the safety of customers, colleagues, and merchandise.
  • Contribute to the visual display of products in line with Gucci's visual standards.
  • Maintain a neat and organized stock room.
  • Adhere to Gucci's image standards and company policies.

Qualifications

  • Bachelor’s Degree preferred.
  • Minimum of three years of experience in luxury fashion sales or a similar customer service role.

Skills

Proven ability to achieve and exceed sales targets and build lasting customer relationships. Excellent oral and written communication skills. Strong organizational and follow-up skills. Attention to detail and accuracy. Team-oriented with a collaborative mindset. Adaptability in a fast-paced environment. Flexibility to work varied schedules, including evenings, weekends, and holidays. Bilingual proficiency in French and English.

Experience

A minimum of three years in luxury fashion sales or a similar customer service setting is required.

Education

Bachelor’s Degree preferred.

Benefits

Gucci offers a culture of inclusivity and accessibility, with opportunities for professional growth within the Kering Group.

Culture

Gucci fosters a community of passionate individuals who are united by their dedication to innovation and excellence in the fashion industry. The workplace culture is inclusive and dynamic, encouraging creativity and collaboration.