Client Advisor
Gucci seeks a Client Advisor in Metzingen, Germany, to provide exceptional service and embody the brand's luxury values. Join the prestigious Kering group.
Overview
Gucci, established in Florence, Italy in 1921, stands as a preeminent luxury brand, renowned for its creativity, Italian craftsmanship, and innovation. As part of the global luxury conglomerate Kering, Gucci continues to redefine luxury while nurturing a legacy of excellence. Kering oversees the growth of a distinguished portfolio of fashion, leather goods, jewelry, and eyewear brands.
Role & Responsibilities
- Provide high-level, dedicated consultation and optimal customer care, ensuring an exceptional service experience.
- Offer advice on general fashion trends and luxury market developments.
- Cultivate and maintain relationships with loyal clientele, enhancing customer retention.
- Utilize company CRM tools to capture meaningful customer data, fostering personalized future engagement opportunities.
- Ensure optimal presentation of the sales floor.
Qualifications
- Experience in high-end retail, with a preference for fashion or luxury sector experience.
- Strong customer and service orientation.
- Demonstrated sales acumen with the ability to successfully close sales.
- Fluency in German and proficiency in English; additional languages are advantageous.
Skills
Experience
Prior experience in high-end retail is required, with a preference for those with a background in fashion or luxury.
Benefits
Opportunity to work in a prestigious luxury brand environment with a focus on personal and professional growth.
Culture
Gucci fosters a dynamic and inclusive workplace culture, emphasizing creativity, innovation, and collaboration. As part of the Kering group, employees benefit from a supportive environment that values diversity and encourages professional development.