Client Advisor

Seniority Entry-Level
Posted Mar 1, 2026

Gucci seeks a Client Advisor in Metzingen, Germany, to provide exceptional service and embody the brand's luxury values. Join the prestigious Kering group.

Overview

Gucci, established in Florence, Italy in 1921, stands as a preeminent luxury brand, renowned for its creativity, Italian craftsmanship, and innovation. As part of the global luxury conglomerate Kering, Gucci continues to redefine luxury while nurturing a legacy of excellence. Kering oversees the growth of a distinguished portfolio of fashion, leather goods, jewelry, and eyewear brands.

Role & Responsibilities

  • Provide high-level, dedicated consultation and optimal customer care, ensuring an exceptional service experience.
  • Offer advice on general fashion trends and luxury market developments.
  • Cultivate and maintain relationships with loyal clientele, enhancing customer retention.
  • Utilize company CRM tools to capture meaningful customer data, fostering personalized future engagement opportunities.
  • Ensure optimal presentation of the sales floor.

Qualifications

  • Experience in high-end retail, with a preference for fashion or luxury sector experience.
  • Strong customer and service orientation.
  • Demonstrated sales acumen with the ability to successfully close sales.
  • Fluency in German and proficiency in English; additional languages are advantageous.

Skills

Excellent interpersonal skills with a passion for customer interaction. Strong sales and revenue orientation. Ability to work effectively in an international and familial team environment. Deep understanding of the luxury segment and its products. Affinity for digital environments.

Experience

Prior experience in high-end retail is required, with a preference for those with a background in fashion or luxury.

Benefits

Opportunity to work in a prestigious luxury brand environment with a focus on personal and professional growth.

Culture

Gucci fosters a dynamic and inclusive workplace culture, emphasizing creativity, innovation, and collaboration. As part of the Kering group, employees benefit from a supportive environment that values diversity and encourages professional development.