Client Advisor
Join Gucci in Melbourne as a Client Advisor, where luxury fashion meets exceptional service. Be part of a dynamic team in the CBD, contributing to a global luxury brand.
Overview
Gucci, a distinguished name in luxury fashion, is part of the esteemed Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and exceptional craftsmanship, Gucci offers an inspiring work environment where creativity and passion are celebrated. As an employer, Gucci is committed to fostering talent and promoting diversity, ensuring a dynamic and inclusive workplace.
Role & Responsibilities
- Achieve individual and team KPIs, including sales targets, client outreaches, average ticket, NPS, and conversion rate.
- Engage with clients to build long-term relationships and cultivate brand loyalty using various clienteling tools.
- Participate in ongoing product knowledge and sales training both in-person and virtually.
- Support the back-of-house team with cycle count and stock take processes as required.
Qualifications
- Full availability across Monday to Sunday.
- Previous experience in luxury retail is advantageous.
- Passion for delivering exceptional service and acting as a brand ambassador.
Skills
Experience
Previous experience in luxury retail is preferred but not mandatory.
Benefits
Gucci offers a stimulating and fulfilling workplace environment with opportunities for professional growth and development. As part of the Kering Group, employees benefit from a commitment to talent development and internal mobility.
Culture
Gucci fosters a diverse and inclusive culture, valuing diversity in all its forms. The company promotes a stimulating environment where employees can express their talents and reach their full potential. As an Equal Opportunity Employer, Gucci welcomes applications from all qualified candidates, regardless of background.