Client Advisor
Join Gucci in Manchester as a Client Advisor, offering a unique and personalized experience to clients. Part of the Kering Group, Gucci is a leader in luxury fashion.
Overview
Gucci, an influential and innovative luxury fashion house, is renowned for its modern approach to fashion, redefining luxury for the 21st century. As part of the prestigious Kering Group, Gucci stands at the forefront of the industry, celebrated for its eclectic, contemporary, and romantic designs that epitomize Italian craftsmanship. The brand is synonymous with quality and meticulous attention to detail, making it one of the world's most coveted fashion houses.
Role & Responsibilities
- Achieve individual sales and service KPIs by leveraging data and systems to enhance performance and identify sales opportunities.
- Utilize cross-selling and upselling techniques to maximize sales potential.
- Create an engaging and emotional client experience, adhering to hospitality guidelines and welcome techniques.
- Proactively engage and establish strong relationships with clients, ensuring they feel valued from the moment they enter the store.
- Combine styling knowledge with the ability to mix-and-match products to best serve the client.
- Develop a local and international client base, focusing on recruiting and nurturing top clients.
Qualifications
- Experience working in a high-end luxury fashion brand or hospitality environment.
- Proven track record in achieving sales targets and developing client relationships.
- Passion for and sound knowledge of Gucci and luxury fashion.
- Ability to work productively in a high-pressure, fast-paced environment.
- Fluency in English; additional languages are advantageous.
- Flexibility to work varied hours, including weekends.
Skills
Experience
Some experience in a high-end luxury fashion brand or hospitality environment is required.
Benefits
The role offers the opportunity to work within a prestigious luxury brand, providing a platform for professional growth and development within the fashion industry.
Culture
Gucci fosters a diverse, talented, and unique workforce, encouraging employees to express their individuality and creativity. The company values innovation and progressiveness, creating an environment where employees can thrive and contribute to the brand's legacy of excellence.