Client Advisor

Seniority Mid-Level
Posted Mar 1, 2026

Join Gucci in Madrid as a Client Advisor, providing exceptional service in a luxury retail environment. Located on the prestigious Serrano street, this role offers the opportunity to work with one of the world's leading fashion houses.

Overview

Gucci, an iconic name in the luxury fashion industry, is renowned for its innovative and progressive approach to style. As part of the esteemed Kering Group, Gucci benefits from the backing of a global leader in apparel and accessories, which boasts a diverse portfolio of luxury and lifestyle brands. Gucci's commitment to Italian craftsmanship and unparalleled quality continues to set the standard in the fashion world.

Role & Responsibilities

  • Provide exceptional customer service and personalized shopping experiences to clients.
  • Maintain in-depth knowledge of Gucci products and collections.
  • Achieve sales targets and contribute to store profitability.
  • Build and maintain long-term relationships with clients.
  • Assist in visual merchandising and store presentation.
  • Stay updated on fashion trends and market dynamics.

Qualifications

  • Previous experience in luxury retail or a similar customer-facing role.
  • Proficiency in Spanish and English.
  • Strong understanding of luxury fashion and retail dynamics.

Skills

Excellent communication and interpersonal skills. Sales-driven with a customer-centric approach. Ability to work collaboratively in a team environment. Strong organizational and multitasking abilities.

Experience

A minimum of 2 years in luxury retail or a related field is required.

Education

A degree in Fashion, Business, or a related field is preferred.

Benefits

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Culture

Gucci fosters a dynamic and inclusive workplace culture that encourages creativity and innovation. Employees are empowered to express their individuality while working collaboratively to uphold the brand's esteemed reputation. The company values diversity and is committed to creating an environment where all employees can thrive.