Client Advisor

Seniority Mid-Level
Posted Mar 1, 2026

Join Gucci in Madrid as a Client Advisor. Provide exceptional customer service and drive sales in a dynamic luxury fashion environment. Must have experience in luxury retail and proficiency in Spanish and English.

Overview

Gucci, a distinguished name in the luxury fashion industry, is renowned for its innovative and progressive approach to fashion. As part of the Kering Group, Gucci benefits from the support of a global leader in apparel and accessories, housing a portfolio of powerful luxury and lifestyle brands. Gucci's commitment to Italian craftsmanship and unparalleled quality positions it as one of the most desirable fashion houses worldwide.

Role & Responsibilities

  • Provide exceptional customer service and personalized advice to clients.
  • Build and maintain strong client relationships to drive sales and brand loyalty.
  • Stay informed about the latest Gucci collections and fashion trends.
  • Ensure the boutique's visual merchandising aligns with Gucci's standards.
  • Handle transactions accurately and efficiently.

Qualifications

  • Previous experience in luxury retail or a similar client-facing role.
  • Strong understanding of the luxury fashion industry.
  • Proficiency in Spanish and English.

Skills

Excellent communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment. Strong sales and negotiation skills. Attention to detail and a keen sense of aesthetics.

Experience

A minimum of 2 years' experience in luxury retail or a client-facing role within the fashion industry.

Education

Bachelor's degree in Fashion, Business, or a related field is preferred.

Benefits

Competitive salary with performance-based incentives, employee discounts, and opportunities for professional development within the Kering Group.

Culture

Gucci fosters an inclusive and dynamic workplace culture that encourages creativity and innovation. Employees are empowered to express their individuality while contributing to the brand's rich heritage and contemporary vision.