Client Advisor

Seniority Entry-Level
Posted Jan 29, 2026

Join Gucci in Madrid as a Client Advisor at ECI Castellana, providing exceptional service in a leading luxury fashion house.

Overview

Gucci, a beacon of influence and innovation in the fashion industry, is renowned for its modern approach to luxury. As part of the esteemed Kering Group, Gucci stands at the forefront of Italian craftsmanship, offering products that epitomize quality and meticulous attention to detail. Kering, a global leader in luxury apparel and accessories, boasts a diverse portfolio of prestigious brands.

Role & Responsibilities

  • Provide exceptional customer service and personalized shopping experiences to clients.
  • Develop and maintain strong client relationships to drive sales and brand loyalty.
  • Demonstrate in-depth knowledge of Gucci products and the luxury fashion industry.
  • Assist in visual merchandising and maintaining store presentation standards.
  • Collaborate with team members to achieve store sales targets.

Qualifications

  • Proven experience in luxury retail or a similar customer-facing role.
  • Strong understanding of the luxury fashion market and trends.
  • Excellent communication and interpersonal skills.

Skills

Customer service excellence Sales proficiency Product knowledge Relationship building Team collaboration

Experience

At least 2 years of experience in luxury retail or a similar environment.

Education

High school diploma or equivalent.

Benefits

Competitive benefits package including employee discounts, health insurance, and professional development opportunities.

Culture

Gucci fosters a dynamic and inclusive work environment that encourages creativity and innovation. As part of the Kering Group, employees are part of a global community dedicated to sustainability and excellence in luxury fashion.