Client Advisor

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Seniority Entry-Level
Posted Sep 22, 2025

Join Gucci in Madrid as a Client Advisor. This role offers an opportunity to work with a leading luxury brand under the Kering Group, providing exceptional customer service and fostering client relationships.

Overview

Gucci, a beacon of luxury and innovation, is renowned for its modern approach to fashion, redefining luxury for the 21st century. As part of the esteemed Kering Group, Gucci stands at the forefront of the fashion industry, celebrated for its eclectic, contemporary, and romantic designs that epitomize Italian craftsmanship and unparalleled quality.

Role & Responsibilities

  • Provide exceptional customer service to clients, ensuring a personalized shopping experience.
  • Maintain in-depth knowledge of Gucci products to assist clients effectively.
  • Achieve sales targets and contribute to store profitability.
  • Build and maintain long-term relationships with clients to foster brand loyalty.
  • Assist in visual merchandising to uphold the brand's aesthetic standards.

Qualifications

  • Proven experience in luxury retail or a similar customer-focused role.
  • Strong understanding of luxury fashion and the Gucci brand.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks.

Skills

Customer service excellence Sales proficiency Product knowledge Relationship building Visual merchandising

Experience

Previous experience in luxury retail or a similar customer service role is required.

Benefits

Competitive benefits package including employee discounts, professional development opportunities, and a dynamic work environment.

Culture

Gucci fosters a culture of creativity and innovation, where employees are encouraged to express their individuality and contribute to the brand's legacy. As part of the Kering Group, Gucci offers a collaborative and inclusive workplace that values diversity and promotes professional growth.