Client Advisor

Location LondonEnglandUK
Type Full-Time
Seniority Mid-Level
Posted Mar 19, 2026
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Gucci Client Advisor — Harrods, London. Permanent full-time role delivering personalised luxury client service, styling and sales performance.

Overview

Gucci is a leading Italian luxury fashion house within the Kering group, renowned for its craftsmanship, innovative design and iconic ready-to-wear and accessories. The Maison operates a global retail network and emphasises creativity, heritage and artisanal quality while maintaining a strong commercial focus in its boutiques and client-facing operations.

Role & Responsibilities

  • Deliver a personalised, elevated luxury client experience by building authentic, long-term relationships and acting as a trusted brand ambassador.
  • Provide expert styling and curated wardrobe solutions across womenswear and menswear, creating versatile, timeless looks tailored to each client.
  • Translate contemporary fashion trends and culture into compelling, client-relevant proposals and product recommendations.
  • Drive individual sales performance by meeting and exceeding KPI targets through a commercial and entrepreneurial approach.
  • Develop and maintain a robust client portfolio, maximising opportunities via effective use of clienteling tools and proactive outreach.
  • Collaborate with colleagues and management to foster a positive team environment and contribute to collective store success.

Qualifications

  • Proven experience in high-quality client-service environments, preferably within fashion, luxury retail, accessories or luxury hospitality.
  • Demonstrable fashion sensibility and genuine passion for styling and fashion culture.
  • Excellent interpersonal and verbal communication skills with the ability to establish lasting client connections.
  • Collaborative team player with strong sense of responsibility and professionalism.
  • Ability to perform in a fast-paced retail environment, managing multiple priorities and adapting to changing demands.
  • Willingness to work a retail schedule, including weekends and public holidays.
  • Fluency in English; additional languages are advantageous.

Skills

Personal styling and wardrobe curation Client relationship building and retention Strong fashion and trend sensibility Sales-driven selling and KPI achievement Effective use of clienteling tools Team collaboration and interpersonal skills Prioritisation and multitasking in a retail environment High-quality verbal communication

Experience

Previous experience in high-quality client service roles is required, with preference for candidates from fashion, luxury retail, accessories or luxury hospitality backgrounds.

Education

Secondary education (A-levels or equivalent) required; vocational training or a degree in fashion, retail management or a related discipline is advantageous.

Culture

Gucci fosters a creative, dynamic and client-centric culture where craftsmanship and contemporary vision intersect with commercial rigor. The working environment emphasises high standards of presentation, ongoing product education and collaborative teamwork, with strong focus on delivering exceptional client experiences.