Client Advisor

Overview

Gucci, a prestigious name in the luxury fashion industry, is renowned for its exquisite craftsmanship and innovative designs. As part of the Kering Group, Gucci benefits from the resources and support of a global leader in luxury goods, offering unparalleled opportunities for professional growth and development.

Role & Responsibilities

• Achieve individual and team sales targets and KPIs by leveraging available data and systems to enhance performance and identify sales opportunities.
• Utilize cross-selling and upselling techniques to maximize sales potential.
• Create an engaging and emotional client experience, adhering to hospitality guidelines and welcome techniques.
• Proactively engage and establish strong relationships with clients, ensuring they feel valued from the moment they enter the store.
• Combine styling knowledge with the ability to mix-and-match products to best serve the client.
• Develop a local and international client base and recruit and nurture top clients.

Qualifications

• Experience working in a high-end fashion brand or hospitality environment.
• Proven track record in achieving sales targets and developing client relationships.
• Passion for and sound knowledge of Gucci and luxury fashion.
• Ability to work productively in a high-pressure, fast-paced environment.
• Fluency in English; additional languages are an advantage.
• Flexibility to work varied hours and days, including weekends.

Skills

Experience

Some experience in high-end fashion or hospitality is required.

Benefits

The position offers a unique 4-day workweek (40 hours over 4 days) at the iconic Selfridges location.

Culture

Gucci fosters a dynamic and inclusive workplace culture, encouraging creativity and innovation. The brand is committed to providing a supportive environment where employees can thrive and contribute to the brand's legacy of excellence.