Client Advisor
Join Gucci in London as a Client Advisor at Harrods. This full-time role offers the opportunity to provide exceptional client experiences in a luxury retail environment.
Overview
Gucci, a prestigious brand under the Kering Group, is renowned for its innovative fashion and unparalleled luxury. As a leading name in the fashion industry, Gucci offers a dynamic and inspiring work environment where creativity and excellence are at the forefront.
Role & Responsibilities
- Achieve individual sales and service KPIs by utilizing available data and systems to understand performance and sales opportunities.
- Employ cross-selling and upselling techniques to maximize sales.
- Create an engaging and emotional client experience, offering best-in-class service in line with hospitality guidelines.
- Proactively engage and establish strong relationships with clients, ensuring they feel valued from the moment they enter the store.
- Combine styling knowledge with the ability to mix-and-match products to best serve the client.
- Develop a local and international client base, seeking to recruit and nurture top clients.
Skills
Experience
Previous experience in luxury retail or a similar client-facing role is preferred.
Benefits
Competitive benefits package including employee discounts, professional development opportunities, and a vibrant work environment.
Culture
Gucci fosters a culture of creativity and innovation, encouraging employees to express their individuality while working collaboratively. The brand values diversity and inclusivity, creating a supportive and inspiring workplace.