Client Advisor
Join Gucci in London as a Client Advisor. This role involves delivering exceptional customer experiences and achieving sales targets in a luxury fashion environment.
Overview
Gucci, a beacon of influence, innovation, and progressiveness, is at the forefront of redefining luxury fashion for the 21st century. As a part of the esteemed Kering Group, Gucci stands as a paragon of Italian craftsmanship, renowned for its unparalleled quality and meticulous attention to detail. The Kering Group is a global leader in apparel and accessories, boasting a portfolio of distinguished luxury, sport, and lifestyle brands.
Role & Responsibilities
- Achieve individual sales and service KPIs by leveraging data and systems to enhance performance and identify sales opportunities.
- Utilize cross- and upselling techniques to maximize sales potential.
- Create an engaging and emotionally resonant client experience, adhering to hospitality guidelines and welcome techniques.
- Proactively engage with clients to establish strong relationships, ensuring they feel valued from the moment they enter the store.
- Combine styling expertise with the ability to mix-and-match products to best serve the client.
- Develop a robust local and international client base, focusing on recruiting and nurturing top clients.
Skills
Experience
Previous experience in luxury retail sales or a similar customer-facing role is preferred.
Benefits
The position offers a comprehensive benefits package, including opportunities for professional development within a leading luxury fashion house.
Culture
Gucci fosters a culture of creativity, innovation, and inclusivity, where employees are encouraged to express their individuality while contributing to the brand's legacy of excellence. The workplace is dynamic and collaborative, offering a supportive environment for professional growth.