Client Advisor
Join Gucci in London as a Client Advisor, offering exceptional service and personalized experiences in a leading luxury fashion house.
Overview
Gucci, a hallmark of Italian luxury and a beacon of innovation in the fashion industry, is renowned for its eclectic, contemporary, and romantic designs. As a part of the prestigious Kering Group, Gucci stands at the forefront of redefining modern luxury, offering products that epitomize the pinnacle of craftsmanship and attention to detail. Kering, a global leader in apparel and accessories, boasts a portfolio of distinguished luxury and lifestyle brands.
Role & Responsibilities
- Achieve individual and team sales targets and KPIs by leveraging data and systems to enhance performance and identify sales opportunities.
- Utilize cross-selling and upselling techniques to maximize sales potential.
- Create an engaging and emotional client experience, providing exceptional service in line with hospitality guidelines.
- Proactively engage with clients to establish strong relationships, ensuring they feel valued upon entering the store.
- Combine styling expertise with product knowledge to offer personalized client solutions.
- Develop and maintain a local and international client base, focusing on recruiting and nurturing top clients.
Skills
Experience
Previous experience in luxury retail or a similar customer-facing role is preferred.
Benefits
The role offers the opportunity to work within a leading luxury fashion house, with access to professional development and growth within the Kering Group.
Culture
Gucci fosters a culture of creativity, innovation, and inclusivity, encouraging employees to express their individuality while working collaboratively to achieve excellence. As part of the Kering Group, Gucci is committed to sustainability and empowering its workforce.