Client Advisor
Join Gucci in London as a Client Advisor, offering a unique and personalized experience to clients. Be part of Kering Group's prestigious luxury fashion brand.
Overview
Gucci, a brand synonymous with influential, innovative, and progressive fashion, is redefining luxury for the 21st century. As part of the Kering Group, a global leader in apparel and accessories, Gucci stands as one of the world's most coveted fashion houses. Known for its eclectic, contemporary, and romantic designs, Gucci epitomizes the zenith of Italian craftsmanship, renowned for unparalleled quality and meticulous attention to detail.
Role & Responsibilities
- Achieve individual sales and service KPIs by leveraging available data and systems to enhance performance and identify sales opportunities.
- Utilize cross-selling and upselling techniques to maximize sales potential.
- Create an engaging and emotional client experience by offering exceptional service and adhering to hospitality guidelines.
- Proactively engage with clients to establish strong relationships, ensuring they feel valued from the moment they enter the store.
- Combine styling expertise with product knowledge to offer clients the best mix-and-match options.
- Develop a local and international client base, focusing on recruiting and nurturing top clients.
Qualifications
- Proven track record in achieving sales targets in a luxury retail environment.
- Strong ability to build and maintain client relationships.
Skills
Experience
Previous experience in luxury retail sales is required.
Benefits
Competitive benefits package including opportunities for professional development within the Kering Group.
Culture
Gucci fosters a culture of creativity and innovation, encouraging employees to express their individuality while contributing to the brand's legacy of excellence. As part of the Kering Group, employees benefit from a supportive and dynamic work environment that values diversity and collaboration.