Client Advisor

Location KolkataWest BengalIndia
Type Full-Time
Seniority Mid-Level
Posted Mar 1, 2026
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Join Gucci in Kolkata as a Client Advisor, providing exceptional customer service and driving sales in the luxury fashion industry. Apply now to be part of a prestigious brand under the Kering group.

Overview

Gucci, a prestigious name in the luxury fashion industry, operates under the aegis of Kering, a global conglomerate renowned for its portfolio of iconic brands. As an employer, Gucci is committed to fostering an environment that encourages creativity, innovation, and excellence. The brand is synonymous with luxury and sophistication, offering employees the opportunity to be part of a legacy that shapes the fashion world.

Role & Responsibilities

  • Achieve or surpass monthly and seasonal individual and store sales targets, contributing to business growth.
  • Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive knowledge of Gucci products, history, and heritage.
  • Drive individual KPI goals by ensuring superior customer service and sales quality.
  • Capture and utilize meaningful customer data through CRM tools to build relationships and personalize future client interactions.
  • Maintain an organized client book, regularly contacting clients and providing follow-up on sales or client inquiries.
  • Discuss fashion trends and luxury market developments with clients, showcasing passion for fashion and luxury products.
  • Collaborate with colleagues to ensure a consistent exceptional customer experience and contribute to a positive work environment.
  • Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
  • Maintain visual display standards in accordance with Gucci guidelines.
  • Contribute to store operations by organizing stock rooms and maintaining understock.
  • Adhere to Gucci image standards and company policies.

Qualifications

  • 3+ years of experience in luxury fashion sales or a similar customer service role.
  • Proven track record of exceeding individual and store sales results.
  • Demonstrated ability to build lasting relationships with customers and colleagues.

Skills

Excellent communication skills, both oral and written. Strong organizational and follow-up skills. Attention to detail and accuracy. Team-focused with effective collaboration skills. Adaptability in a fast-paced environment. Flexibility to work evenings, weekends, and holidays.

Experience

A minimum of 3 years in luxury fashion sales or a related customer service setting is required.

Benefits

Employees enjoy a dynamic work environment with opportunities for professional growth and development within a leading luxury brand.

Culture

Gucci fosters a culture of creativity, innovation, and excellence, encouraging employees to express their individuality while upholding the brand's prestigious legacy. The work environment is dynamic and collaborative, with a strong emphasis on teamwork and open communication.