Client Advisor
Join Gucci in Johor Bahru as a Client Advisor. Engage clients, drive sales, and embody the brand's luxury vision. Apply now to be part of the Kering family.
Overview
Gucci, a prestigious brand under the Kering conglomerate, is renowned for its innovative and luxurious fashion offerings. As an employer, Gucci is committed to fostering a dynamic and inclusive workplace that encourages creativity and professional growth. Employees are provided with opportunities to excel in a collaborative environment that values diversity and excellence in the luxury fashion industry.
Role & Responsibilities
- Maintain and expand the clientele base through active engagement and superior client service.
- Act as a Brand Ambassador, promoting brand vision and fostering consumer loyalty.
- Achieve monthly sales targets proactively.
- Independently manage client inquiries and requests, including after-sales services.
- Provide exceptional service standards, suggestions, and anticipate future client needs.
- Continuously learn about best sellers, new arrivals, and product knowledge across all categories.
- Collaborate with team members to prioritize client needs.
- Adhere to all in-store standard operating procedures.
- Assist with cashiering and daily closing settlements.
- Manage stock receiving and packing in assigned categories.
- Conduct inventory category scans and assist with stock maintenance and cycle counts.
- Replenish display merchandise as needed.
- Perform other duties as assigned by the Store Manager.
Qualifications
- Minimum 2 to 3 years of experience in a similar role within the retail or service industry, preferably with a proven track record in luxury fashion.
- Customer service-oriented with a strong sales drive.
- Independent with strong decision-making skills.
- Inquisitive mindset with the ability to engage effectively.
- Passionate about building a career in the luxury fashion industry.
Skills
Experience
A minimum of 2 to 3 years in a similar capacity within the retail or service industry, ideally with experience in luxury fashion.
Benefits
Gucci offers a competitive benefits package, including opportunities for career advancement, professional development, and a supportive work environment that values diversity and innovation.
Culture
Gucci fosters a culture of creativity and innovation, encouraging employees to express their individuality while working collaboratively. The brand values diversity and inclusivity, creating a vibrant workplace where every team member can thrive and contribute to the brand's legacy of luxury and excellence.