Client Advisor

Location JakartaIndonesia
Type Full-Time
Seniority Mid-Level
Posted Mar 6, 2026
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Join Gucci in Jakarta as a Client Advisor, enhancing client connections and achieving sales goals in a luxury fashion setting.

Overview

Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and high-quality craftsmanship, Gucci offers a dynamic and prestigious work environment where creativity and excellence are highly valued.

Role & Responsibilities

  • Proactively engage and establish strong relationships with clients, ensuring they feel valued and at ease from the first point of contact.
  • Deliver personalized, client-centric experiences to foster strong and lasting relationships, driving repeat business and enhancing brand loyalty.
  • Leverage in-store technology to ensure a smooth, pleasant, and relevant client experience.
  • Drive individual and collective sales results, maximizing selling opportunities both in-store and remotely.
  • Provide exceptional client experiences, focusing on hospitality and elevation through selling skills and luxury gestures.
  • Use effective selling techniques to drive sales and maintain a client-centric attitude.
  • Participate actively in all store operations, including stock maintenance and inventory.
  • Adhere to all policies and procedures, focusing on loss prevention and operational excellence.

Qualifications

  • 2+ years of luxury fashion sales experience with an excellent track record, preferably in a similar role or customer service setting.
  • Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues.
  • High degree of ethics, professionalism, and integrity.
  • Flexibility to work a retail schedule, including evenings, weekends, and holidays.
  • Deep knowledge and passion for fashion and luxury.

Skills

Strong communication skills Excellent commercial awareness High flexibility and adaptability Ability to work in a fast-moving and dynamic environment Client-centric attitude

Experience

Minimum of 2 years in luxury fashion sales or a similar customer service role, with a proven track record of success.

Education

Bachelor's degree in Fashion, Business, or a related field is preferred.

Culture

Gucci fosters a culture of creativity and innovation, encouraging employees to express their individuality while upholding the brand's prestigious heritage. The work environment is fast-paced and dynamic, offering opportunities for professional growth and development.