Client Advisor
Join Gucci in Jakarta as a Client Advisor, part of the Kering Group, to engage with clients and drive sales in a luxury fashion environment.
Overview
Gucci, established in Florence, Italy in 1921, stands as a beacon of luxury and innovation in the fashion industry. As a part of the esteemed Kering Group, Gucci continues to redefine modern fashion while upholding a legacy of Italian craftsmanship and creativity. The Kering Group is renowned for managing a portfolio of iconic brands across fashion, leather goods, jewelry, and eyewear, offering a dynamic and inspiring work environment.
Role & Responsibilities
- Maintain and expand the clientele base through active engagement and exceptional client service.
- Serve as a Brand Ambassador, promoting brand loyalty by embodying the brand's vision.
- Achieve monthly sales targets proactively.
- Independently manage client inquiries and requests, including after-sales services.
- Provide exceptional service standards, offering suggestions and anticipating client needs.
- Continuously learn about best sellers, new arrivals, and product knowledge.
- Collaborate with team members to prioritize client needs.
- Work with the Visual Merchandising team to ensure alignment with global visual guidelines.
- Adhere to all in-store standard operating procedures.
- Assist with cashiering and daily closing settlements.
- Receive and pack stock in assigned categories.
- Conduct inventory scans and assist with stock maintenance and cycle counts.
- Replenish display merchandise as needed.
Qualifications
- Minimum of 2 to 3 years of experience in a similar role within the retail or service industry, preferably with a proven track record in luxury fashion.
Skills
Experience
A minimum of 2 to 3 years in a similar capacity within the retail or service industry, with a preference for experience in luxury fashion.
Benefits
Competitive benefits package including opportunities for career advancement within a leading luxury brand.
Culture
Gucci fosters a culture of creativity and innovation, celebrating its rich heritage while embracing modernity. Employees are encouraged to express their individuality and contribute to the brand's dynamic environment, supported by the global influence of the Kering Group.