Client Advisor
Join Gucci in Ho Chi Minh as a Client Advisor. Engage with clients, drive sales, and embody the brand's vision in a luxury retail environment.
Overview
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Kering empowers its brands to reach their potential in the most imaginative and sustainable manner. Gucci is renowned for its innovative and progressive approach to fashion, making it a highly desirable employer for those passionate about luxury and creativity.
Role & Responsibilities
- Maintain and expand the clientele base through active engagement and exceptional client service.
- Act as a Brand Ambassador, embodying the brand vision to foster consumer loyalty.
- Proactively achieve monthly sales targets.
- Independently manage client inquiries and requests, including after-sales services.
- Provide exceptional service standards, suggestions, and anticipate future client needs.
- Continuously learn about best sellers, new arrivals, product knowledge, and category information.
- Collaborate with team members to prioritize client needs.
- Work with the Visual Merchandising team to ensure alignment with global visual guidelines.
- Adhere to all in-store standard operating procedures.
- Assist with cashiering and daily closing settlement.
- Manage stock receiving and packing in assigned categories.
- Conduct inventory scans and assist with stock maintenance and cycle counts.
- Replenish display merchandise as needed.
Skills
Experience
Experience in luxury retail or a similar client-facing role is preferred.
Benefits
Employees enjoy a comprehensive benefits package, including opportunities for professional development and growth within the Kering Group.
Culture
Gucci fosters a dynamic and inclusive workplace culture that encourages creativity and innovation. As part of the Kering Group, the brand is committed to sustainability and empowering its employees to achieve their full potential.