Client Advisor
Join Gucci in Hoan Kiem District, Vietnam as a Client Advisor. Engage with clients, achieve sales targets, and represent the brand with excellence.
Overview
Gucci, a prestigious brand under the Kering conglomerate, is renowned for its innovative approach to luxury fashion. As an employer, Gucci offers a dynamic and inclusive environment that encourages creativity and professional growth. The brand is committed to excellence and sustainability, making it a leader in the global luxury market.
Role & Responsibilities
- Maintain and expand the clientele base through active engagement and exceptional client service.
- Act as a Brand Ambassador, promoting brand vision to foster consumer loyalty.
- Achieve monthly sales objectives proactively.
- Independently manage client inquiries and requests, including after-sales services.
- Provide exceptional service standards, offering suggestions and anticipating future needs.
- Continuously learn about best sellers, new arrivals, and product knowledge across all categories.
- Collaborate with team members to prioritize client needs.
- Work with the Visual Merchandising team to ensure alignment with global visual guidelines.
- Adhere to all in-store standard operating procedures.
- Assist with cashiering and daily closing settlements.
- Manage stock receiving and packing in assigned categories.
- Conduct inventory scans and assist with stock maintenance and cycle counts.
- Replenish display merchandise as needed.
Skills
Experience
Previous experience in luxury retail or a similar client-facing role is preferred.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional development and career advancement within the Kering group.
Culture
Gucci fosters a culture of innovation and inclusivity, where creativity is encouraged, and diversity is celebrated. The workplace environment is dynamic, with a focus on sustainability and excellence, reflecting the brand's commitment to leading the luxury fashion industry.