Client Advisor

Seniority Entry-Level
Posted Nov 5, 2025

Join Gucci in Hangzhou as a Client Advisor, offering exceptional service in the luxury fashion industry. Be part of the Kering Group's dynamic team.

Overview

Gucci, a prestigious brand under the Kering Group, is renowned for its innovative and elegant designs in the luxury fashion industry. As a part of Kering, Gucci benefits from the conglomerate's global reach and commitment to sustainable luxury, offering employees a dynamic and inspiring work environment.

Role & Responsibilities

  • Provide exceptional customer service by understanding client needs and offering tailored solutions.
  • Maintain in-depth knowledge of Gucci products and the latest fashion trends.
  • Build and nurture long-term relationships with clients to foster brand loyalty.
  • Achieve individual and store sales targets through effective client engagement.
  • Ensure the store's visual merchandising standards are met and maintained.

Qualifications

  • Previous experience in luxury retail or a similar customer-focused role.
  • Proficiency in Mandarin and English.
  • Strong understanding of the luxury fashion industry and market trends.
  • Ability to work in a fast-paced, dynamic environment.

Skills

Excellent communication and interpersonal skills. Strong sales and negotiation abilities. Customer-centric approach with attention to detail. Proficient in using retail management software.

Experience

A minimum of 2 years in luxury retail or a high-end customer service environment is required.

Education

Bachelor's degree in Fashion, Business, or a related field is preferred.

Benefits

Competitive salary with performance-based incentives, comprehensive health benefits, and opportunities for professional development within the Kering Group.

Culture

Gucci fosters a culture of creativity and innovation, encouraging employees to express their individuality while working collaboratively. The brand values diversity and inclusivity, providing a supportive and empowering environment for all team members.