Client Advisor
Join Gucci in Edinburgh as a Client Advisor, offering unique and personalized experiences in a luxury fashion setting. Part of the Kering Group, Gucci is renowned for its craftsmanship and innovation.
Overview
Gucci, a hallmark of luxury and innovation, stands at the forefront of the fashion industry, redefining opulence for the modern era. As a part of the esteemed Kering Group, Gucci benefits from the conglomerate's extensive expertise in apparel and accessories, alongside a portfolio of other prominent luxury and lifestyle brands. Renowned for its eclectic and contemporary designs, Gucci epitomizes Italian craftsmanship with unparalleled quality and meticulous attention to detail.
Role & Responsibilities
- Achieve individual sales and service KPIs by leveraging data and systems to enhance performance and identify sales opportunities.
- Utilize cross-selling and upselling techniques to maximize sales potential.
- Create an engaging and emotional client experience, adhering to hospitality guidelines and welcome techniques.
- Proactively engage and establish strong relationships with clients, ensuring they feel valued upon entering the store.
- Combine styling knowledge with the ability to mix-and-match products to best serve the client.
- Develop a local and international client base, focusing on recruiting and nurturing top clients.
Qualifications
- Experience in a high-end luxury/fashion brand or hospitality environment.
- Proven track record in achieving sales targets and client development.
- Passion for and sound knowledge of Gucci and luxury fashion.
- Ability to work productively in a high-pressure, fast-paced environment.
- Fluency in English; additional languages are advantageous.
- Flexibility to work varied hours, including weekends.
Skills
Experience
Some experience in a high-end luxury or fashion brand, or within the hospitality sector.
Benefits
Competitive benefits package including opportunities for professional development within the Kering Group.
Culture
Gucci fosters a diverse and inclusive environment, celebrating individuality and creativity. The workplace culture is dynamic and fast-paced, encouraging innovation and excellence. Employees are empowered to be dream-makers, contributing to the brand's legacy of luxury and craftsmanship.