Client Advisor

Location DusseldorfNorth Rhine-WestphaliaGermany
Type Full-Time
Seniority Entry-Level
Posted Mar 1, 2026
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Join Gucci in Dusseldorf as a Client Advisor, providing exceptional service and embodying the brand's luxury values. Part of the Kering Group, Gucci offers a dynamic work environment in the heart of Germany.

Overview

Gucci, a distinguished name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. Known for its innovative and progressive approach, Gucci has redefined modern luxury under the creative direction of Alessandro Michele. The brand is celebrated for its eclectic, contemporary, and romantic designs, epitomizing the pinnacle of Italian craftsmanship. As an employer, Gucci offers an environment that fosters creativity and excellence, making it one of the most sought-after fashion houses worldwide.

Role & Responsibilities

  • Achieve or exceed monthly and seasonal individual and store sales goals, enhancing business development.
  • Provide exceptional customer service by exceeding customer expectations and demonstrating comprehensive product knowledge.
  • Drive and exceed individual KPI goals by ensuring superior customer service and sales quality.
  • Capture and utilize meaningful customer data for relationship building and client development.
  • Maintain an organized client book, regularly contacting clients and following up on sales and requests.
  • Discuss fashion trends and luxury market developments with clients, showcasing passion for fashion.
  • Collaborate with colleagues to ensure a consistent exceptional experience and contribute to a positive work environment.
  • Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
  • Uphold visual display standards in accordance with Gucci's visual guidelines.
  • Contribute to store operations by maintaining organized stock and understock areas.
  • Adhere to Gucci's image standards and company policies.

Qualifications

  • 1-2 years of luxury fashion sales experience or customer service experience in a similar role.
  • Proven ability to drive and exceed individual and store results.
  • Demonstrated ability to build lasting relationships with customers and colleagues.

Skills

Excellent communication skills, both oral and written. Strong organizational and follow-up skills. Attention to detail and accuracy. Team-focused with a collaborative approach. Adaptability in a fast-paced and dynamic environment. Flexibility to work varied schedules including evenings, weekends, and holidays.

Experience

1-2 years of experience in luxury fashion sales or a similar customer service setting.

Benefits

Gucci offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

Culture

Gucci fosters a culture of innovation, creativity, and excellence. The brand values diversity and inclusivity, creating a collaborative and supportive workplace where employees are encouraged to express their individuality and contribute to the brand's ongoing success.