Client Advisor
Join Gucci in Curitiba as a Client Advisor, offering exceptional customer service and driving sales in the luxury fashion industry. Apply now to be part of the prestigious Kering group.
Overview
Gucci, a renowned name in the luxury fashion industry, is part of the global conglomerate Kering, which is known for its exceptional portfolio of luxury brands. As an employer, Gucci offers a dynamic and inclusive work environment that fosters creativity and innovation, providing employees with opportunities to grow and excel in their careers.
Role & Responsibilities
- Deliver exceptional customer service by adhering to the Gucci selling ceremony.
- Offer expert guidance and assistance to customers, showcasing a deep understanding of Gucci products and heritage.
- Facilitate cross-selling and up-selling across all product categories.
- Engage with clients on fashion trends and luxury market developments, demonstrating enthusiasm for fashion and luxury goods.
- Cultivate and enhance customer relationships, accommodating diverse nationalities and personalities.
- Maintain and update customer information using CRM tools to retain existing customers and identify potential new ones.
- Achieve individual and store sales targets, contributing to business growth.
- Promote open communication and collaboration within the team, offering effective solutions.
- Assist in managing product displays in line with Gucci visual standards.
- Ensure store maintenance and product availability on the sales floor, adhering to corporate policies.
- Oversee product replenishment and inventory management.
- Adhere to Gucci grooming standards and policies.
Qualifications
- Proven experience in a similar role within the fashion retail sector.
- Demonstrated ability to achieve and exceed sales targets.
- Passion for fashion and luxury goods.
- Strong commercial acumen and customer-focused attitude.
- Flexibility and adaptability to diverse customer needs.
- Team-oriented mindset.
- Excellent communication skills.
- Ability to thrive in a fast-paced, dynamic environment.
- In-depth knowledge of luxury products.
Skills
Experience
Candidates must have proven experience in a similar role within the fashion retail industry, demonstrating a track record of achieving sales targets and providing exceptional customer service.
Benefits
Employees enjoy a supportive work environment with opportunities for professional growth and development within the luxury fashion industry.
Culture
Gucci promotes a culture of excellence, creativity, and inclusivity, encouraging employees to embody the brand's values and contribute to its legacy. The workplace is dynamic and fast-paced, fostering collaboration and innovation.