Client Advisor

Overview

Gucci is a leading global luxury fashion House known for its Italian craftsmanship, creative direction, and distinctive brand codes. The House operates within the Kering group and is recognized for blending heritage and innovation across ready-to-wear, leather goods, accessories and lifestyle categories.

Role & Responsibilities

• Act as a Gucci ambassador to deliver elevated, personalized client experiences both in-store and remotely, cultivating long-term relationships and loyalty.
• Proactively recruit and develop a client base through outreach, virtual appointments and remote selling opportunities.
• Drive individual and store sales by maximizing selling opportunities, using effective cross-selling and upselling techniques and monitoring KPIs.
• Capture and maintain accurate client data and POS transactions, leveraging in-store technology to ensure a seamless client journey.
• Provide expert product knowledge, storytelling and styling advice; keep current on fashion trends and competitor activity.
• Support store operations including stock maintenance, inventories, visual standards and adherence to loss prevention and grooming policies.
• Collaborate with team members to propose solutions, support a positive team environment and contribute to store administration and functionality.

Qualifications

• Minimum 2+ years of luxury fashion or high-end retail sales experience with a proven commercial track record.
• Demonstrated ability to meet and exceed individual and store sales targets and to build lasting client relationships.
• High degree of professionalism, ethics and integrity, with strong communication and interpersonal skills.
• Flexibility to work a retail schedule including evenings, weekends and holidays.
• Legal authorization to work in the United States.

Skills

Experience

At least two years of direct luxury fashion sales or comparable customer-facing retail experience, with documented success against sales KPIs and client acquisition.

Education

High school diploma or equivalent; post-secondary education in fashion, retail or related fields is advantageous but not required.

Benefits

Medical, Dental, Vision, Paid Time Off (PTO), 401K; participation in employee benefits and incentive programs (subject to program rules).

Culture

Gucci fosters a creative, inclusive and client-centric culture that values diversity of thought and collaboration. The workplace emphasizes accountability, continuous learning and respect, with a strong focus on craftsmanship and brand storytelling.