Client Advisor

Location Costa MesaCaliforniaUSA
Type Full-Time
Seniority Mid-Level
Posted Mar 1, 2026
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Join Gucci in Costa Mesa as a Client Advisor, providing exceptional service in a luxury fashion environment. Competitive salary and benefits included.

Overview

Gucci, a prestigious name in the luxury fashion industry, is part of the global conglomerate Kering, renowned for its portfolio of illustrious brands. As an employer, Gucci is committed to fostering a culture of inclusivity and creativity, offering its employees an environment where innovation and excellence are at the forefront. The brand values its workforce as the core of its success, encouraging personal growth and professional development.

Role & Responsibilities

  • Achieve or surpass individual and store sales targets on a monthly and seasonal basis.
  • Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
  • Drive individual KPI goals through superior customer service and sales quality.
  • Capture and utilize meaningful customer data for relationship building and personalized client development.
  • Maintain an organized client book and provide regular follow-up on sales and client requests.
  • Discuss fashion trends and luxury market developments with clients, showcasing a passion for fashion.
  • Collaborate with colleagues to ensure a consistent and exceptional customer experience.
  • Maintain store security standards to ensure the safety of customers, colleagues, and merchandise.
  • Contribute to the visual display of products in line with Gucci standards.
  • Maintain an organized stock room and adhere to Gucci image standards.
  • Follow all company policies and procedures.

Qualifications

  • Bachelor’s Degree preferred.
  • 3+ years of luxury fashion sales experience.
  • Proven ability to exceed sales targets and build lasting client relationships.

Skills

Excellent oral and written communication skills. Strong organizational and follow-up skills. Attention to detail and accuracy. Team-focused with collaborative skills. Adaptability to a fast-paced environment. Flexibility to work varied schedules including evenings, weekends, and holidays.

Experience

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Education

Bachelor’s Degree preferred.

Benefits

Eligible employees may participate in an employee benefits program, including medical, dental, vision, paid time off, and a 401K plan. An incentive program is also available, contingent on individual and organizational performance.

Culture

Gucci prides itself on a workplace culture that is radically client-centric, fostering a flat, connected, and fast-paced environment. Creativity and ownership are highly valued, with a strong emphasis on collaboration and personal development. The company is dedicated to inclusivity and accessibility, ensuring a supportive atmosphere for all employees.