Client Advisor

Location ChicagoIllinoisUSA
Type Full-Time
Seniority Entry-Level
Posted Mar 1, 2026
Apply Now

Join Gucci in Chicago as a Client Advisor, where luxury fashion meets exceptional client service. Be part of a dynamic team at a leading global brand.

Overview

Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for fostering creativity and innovation, offering a dynamic environment where employees are encouraged to push boundaries and redefine luxury fashion. The brand is committed to inclusivity and accessibility, ensuring a diverse and supportive workplace for all employees.

Role & Responsibilities

  • Engage proactively with clients to establish strong relationships and provide best-in-class service both in-store and remotely.
  • Deliver personalized, client-centric experiences to drive repeat business and enhance brand loyalty.
  • Recruit new clients and develop existing ones to expand the client base.
  • Utilize in-store technology to enhance the client experience.
  • Collect and analyze client information to tailor services to their preferences.
  • Drive individual and collective sales results by monitoring KPIs and maximizing selling opportunities.
  • Promote virtual appointments and distance sales to create additional selling opportunities.
  • Maintain a 'One-Gucci-Client' perspective across all transactions to ensure a positive client experience.
  • Engage clients using storytelling and expert product knowledge to assist in purchasing decisions.
  • Participate actively in store operations, including stock maintenance and inventory management.
  • Adhere to all policies and procedures, focusing on loss prevention and operational excellence.
  • Contribute to upholding the visual display of products according to Gucci standards.

Qualifications

  • 2+ years of luxury fashion sales experience with a proven track record.
  • Flexibility to work a retail schedule, including evenings, weekends, and holidays.
  • High degree of ethics, professionalism, and integrity.
  • Work authorization in the United States.

Skills

Strong communication skills. Ability to work in a fast-paced, dynamic environment. Excellent commercial awareness and client-focused attitude. Adaptability to different clients and complex situations. Deep knowledge and passion for fashion and luxury.

Experience

A minimum of two years' experience in luxury fashion sales or a similar customer service role is required.

Benefits

Gucci offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.

Culture

Gucci prides itself on a culture of innovation, inclusivity, and accessibility. The brand encourages employees to be creative and collaborative, providing a supportive environment where diversity is celebrated and everyone is empowered to contribute to the brand's success.