Client Advisor

Location Central ValleyNew YorkUSA
Type Full-Time
Seniority Mid-Level
Posted Jan 29, 2026
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Join Gucci in Central Valley as a Client Advisor, where luxury fashion meets exceptional client service. Be part of a dynamic team in a globally renowned brand.

Overview

Gucci, a prestigious name in the luxury fashion industry, is a part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic and inclusive workplace where employees are encouraged to excel and contribute to the brand's legacy of excellence.

Role & Responsibilities

  • Engage proactively with clients, establishing strong relationships and providing best-in-class service both in-store and remotely.
  • Deliver personalized, client-centric experiences to foster brand loyalty and drive repeat business.
  • Build rapport with clients by understanding their needs and aspirations, exceeding their expectations.
  • Expand the client base by recruiting new clients and nurturing existing relationships.
  • Utilize in-store technology to enhance the client experience.
  • Collect and analyze client information to tailor services and offerings.
  • Provide insights on local lifestyle trends to enrich the client experience.
  • Drive sales through effective monitoring of KPIs and maximizing selling opportunities.
  • Offer exceptional client experiences with a focus on luxury gestures and product rituals.
  • Employ effective selling techniques to drive sales and maintain a client-centric approach.
  • Promote virtual appointments and distance sales to create new selling opportunities.
  • Maintain a 'One-Gucci-Client' perspective for all transactions to ensure a positive client experience.
  • Guide clients in making informed purchasing decisions.
  • Collaborate constructively with team members to propose effective solutions.
  • Engage clients with storytelling and expert product knowledge to assist in purchasing decisions.
  • Stay updated on fashion trends and competitors to offer the best solutions to clients.
  • Participate in store operations, including stock maintenance and inventory.
  • Adhere to policies and procedures, focusing on loss prevention and operational excellence.
  • Process POS transactions accurately and maintain client information.
  • Uphold visual display standards according to Gucci guidelines.
  • Manage general store administration and functionality.

Qualifications

  • 2+ years of luxury fashion sales experience with a proven track record.
  • Ability to drive and exceed individual and store results.
  • High degree of ethics, professionalism, and integrity.
  • Flexibility to work retail schedules including evenings, weekends, and holidays.
  • Deep knowledge and passion for fashion and luxury.
  • Excellent commercial awareness and client-focused attitude.
  • Adaptability to different clients and complex situations.
  • Strong communication skills.
  • Ability to thrive in a fast-paced, dynamic environment.

Skills

Client relationship management Sales and upselling techniques Product knowledge and styling Communication and interpersonal skills Adaptability and problem-solving Team collaboration Operational excellence

Experience

A minimum of two years in luxury fashion sales or a similar customer service role, demonstrating a successful track record in client relationship management and sales excellence.

Benefits

Gucci offers a comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Culture

Gucci fosters a culture of inclusivity and accessibility, encouraging a community of passionate individuals dedicated to innovation and excellence in the fashion industry.