Client Advisor

Overview

Gucci, a renowned Italian luxury fashion brand, is part of the Kering Group, a global leader in apparel and accessories. Known for its bold designs and innovative approach, Gucci offers a dynamic and inclusive work environment where creativity and individuality are celebrated.

Role & Responsibilities

• Engage and establish strong relationships with clients, providing best-in-class service both in-store and remotely.
• Deliver personalized, client-centric experiences to drive repeat business and enhance brand loyalty.
• Develop and expand client base by recruiting new clients and nurturing existing ones.
• Leverage in-store technology to ensure a smooth and pleasant client experience.
• Drive individual and collective sales results by monitoring KPIs and maximizing selling opportunities.
• Provide exceptional client experiences through luxury gestures and product rituals.
• Engage clients with storytelling and expert product knowledge to assist in purchasing decisions.
• Participate in store operations such as stock maintenance and inventory management.
• Adhere to policies and procedures with a focus on loss prevention and operational excellence.

Qualifications

• 2+ years of luxury fashion sales experience with an excellent track record.
• Proven ability to drive and exceed individual and store results.
• High degree of ethics, professionalism, and integrity.
• Flexibility to work a retail schedule, including evenings, weekends, and holidays.
• Deep knowledge and passion for fashion and luxury.

Skills

Experience

2+ years of luxury fashion sales experience, preferably in a similar role or customer service setting.

Culture

Gucci fosters a culture of inclusivity and accessibility, emphasizing the importance of creativity and individuality. Employees are part of a vibrant community united by a passion for innovation in the fashion world.