Client Advisor

Overview

Gucci, part of the Kering Group, is a renowned luxury fashion brand known for its innovative designs and exceptional craftsmanship. As a leader in the fashion industry, Gucci offers a dynamic and inspiring work environment where creativity and excellence are celebrated.

Role & Responsibilities

• Proactively engage and establish strong relationships with clients, providing best-in-class service in-store or remotely.
• Deliver a personalized, client-centric experience to drive repeat business and enhance brand loyalty.
• Leverage in-store technology to ensure a smooth and pleasant client experience.
• Drive individual and collective sales results by monitoring KPIs and maximizing selling opportunities.
• Maintain a 'One-Gucci-Client' perspective for all transactions to ensure a positive client experience.
• Participate in store operations such as stock maintenance and inventories.
• Adhere to all policies and procedures with a focus on loss prevention and operational excellence.

Qualifications

• 2+ years of luxury fashion sales experience with an excellent track record.
• Proven ability to drive and exceed individual and store results.
• High degree of ethics, professionalism, and integrity.
• Flexibility to work a retail schedule including evenings, weekends, and holidays.
• Deep knowledge and passion for fashion and luxury.

Experience

2+ years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting.

Benefits

Medical, Dental, Vision, Paid Time Off (PTO), 401K

Culture

Gucci fosters a culture of inclusivity and accessibility, valuing diversity in thought, background, and skills. The brand emphasizes respect, responsibility, and trustworthiness, creating an environment where personal and professional growth thrives.