Client Advisor
Join Gucci in Broadbeach, Australia as a Client Advisor. Be part of a dynamic team at the Pacific Fair center, offering unique customer experiences in luxury fashion.
Overview
Gucci, a prestigious brand under the Kering Group, is renowned for its innovative approach to luxury fashion. As part of Kering, Gucci benefits from a global network that fosters creativity and excellence, offering employees the opportunity to thrive in a dynamic and inclusive environment. Kering is committed to nurturing talent and promoting internal mobility, ensuring a stimulating workplace for all.
Role & Responsibilities
- Achieve individual and team KPIs, including sales targets, client outreaches, average ticket, NPS, and conversion rate.
- Engage with clients to build long-term relationships and cultivate brand loyalty using various clienteling tools.
- Participate in ongoing product knowledge and sales training modules, both in-person and virtually through the Gucci Retail Training portal.
- Support the back of house team with cycle count and stock take processes as required.
Qualifications
- Full availability across Monday to Sunday.
- Previous experience in luxury retail is advantageous.
- Passion for delivering exceptional service.
Skills
Experience
Previous experience in luxury retail is advantageous but not mandatory.
Benefits
Gucci offers a stimulating and fulfilling workplace environment with opportunities for learning and growth. As part of the Kering Group, employees benefit from a commitment to talent development and internal mobility.
Culture
Gucci fosters a diverse and inclusive workplace, valuing diversity in all its forms. The brand encourages employees to express their talents individually and collectively, adapting to a changing world. Gucci is an Equal Opportunity Employer, welcoming applications from all qualified candidates.