Client Advisor
Join Gucci in Brisbane as a Client Advisor. Be part of Kering's dynamic team in a global luxury group offering growth opportunities. Full-time position in Australia.
Overview
Kering is a distinguished global luxury conglomerate, renowned for its stewardship of iconic brands such as Gucci, Saint Laurent, Bottega Veneta, and Balenciaga, among others. As a family-led enterprise, Kering is committed to nurturing creativity and excellence across its diverse portfolio, which spans ready-to-wear, couture, leather goods, jewelry, eyewear, and beauty. With a robust workforce of 47,000 employees and a revenue of €17.2 billion in 2024, Kering is dedicated to sustainability and cultural enrichment.
Role & Responsibilities
- Achieve individual and team KPIs, including sales targets, client outreaches, average ticket, NPS, and conversion rate.
- Engage with clients to build long-term relationships and cultivate brand loyalty using clienteling tools.
- Participate in ongoing product knowledge and sales training modules both in-person and virtually.
- Support the back-of-house team with cycle count and stock take processes as required.
Qualifications
- Full availability across Monday to Sunday.
- Previous experience in luxury retail is advantageous.
Skills
Experience
Previous experience in luxury retail is advantageous but not mandatory.
Benefits
Kering offers a stimulating and fulfilling workplace environment with a focus on talent development and internal mobility. Employees are encouraged to reach their full potential through leadership skill development and a commitment to diversity and inclusion.
Culture
Kering fosters a dynamic and inclusive culture that values diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. The company promotes a workplace where employees can express their talents individually and collectively, adapting to a changing world.