Client Advisor

Location BirminghamEnglandUK
Type Full-Time
Seniority Entry-Level
Posted Mar 1, 2026
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Join Gucci in Birmingham as a Client Advisor. Utilize your luxury fashion experience to engage clients and achieve sales targets in a dynamic environment.

Overview

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative and progressive approach to fashion, Gucci offers a dynamic work environment that fosters creativity and excellence. As an employer, Gucci values diversity, talent, and uniqueness, inviting individuals to contribute to its legacy of luxury and style.

Role & Responsibilities

  • Achieve individual sales and service KPIs by utilizing data and systems to understand performance and sales opportunities.
  • Employ cross- and upselling techniques to maximize sales opportunities.
  • Create an engaging and emotional client experience, adhering to hospitality guidelines and welcome techniques.
  • Proactively engage and establish strong relationships with clients, ensuring they feel valued from the moment they enter the store.
  • Combine styling knowledge with the ability to mix-and-match products to best serve the client.
  • Develop a local and international client base, focusing on recruiting and developing top clients.

Qualifications

  • Experience working in a high-end luxury/fashion brand or hospitality.
  • Proven track record in achieving sales targets and developing clients.
  • Passion for and knowledge of Gucci and luxury fashion.
  • Ability to work productively in a high-pressure, fast-paced environment.
  • Fluency in English; additional languages are advantageous.
  • Flexibility to work varied hours/days, including weekends.

Skills

Sales and service excellence Cross- and upselling techniques Client relationship management Styling and product knowledge Multilingual communication Adaptability and flexibility

Experience

Some experience in a high-end luxury/fashion brand or hospitality is required.

Benefits

Gucci offers a competitive benefits package, including opportunities for professional development and career advancement within the Kering Group.

Culture

Gucci fosters a culture of creativity and innovation, encouraging employees to express their individuality and contribute to the brand's legacy. The work environment is dynamic and fast-paced, with a strong emphasis on collaboration and excellence.