Senior Tour Guide

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Location TainScotlandUK
Type Full-time
Seniority Senior
Posted Feb 24, 2026

Join Glenmorangie in Tain, Scotland, as a Senior Tour Guide. Lead tours, supervise staff, and represent the brand in a dynamic, luxury hospitality environment.

Overview

Glenmorangie, a distinguished member of the LVMH Moët Hennessy family, is renowned for crafting some of Scotland's most celebrated single malt whiskies. As an employer, Glenmorangie is committed to fostering a diverse and inclusive workplace that mirrors the varied needs of its global clientele. The company offers a supportive environment with flexible working arrangements and a strong focus on employee wellbeing, including mental health support and physical wellness initiatives.

Role & Responsibilities

  • Act as an ambassador for the Glenmorangie brand, ensuring all interactions reflect its values.
  • Supervise seasonal staff and ensure the delivery of all tour types to the highest standard.
  • Maximize retail opportunities during tastings and tours.
  • Complete all checklists, requisitions, and opening and closing duties for each shift.
  • Maintain accurate staffing levels and rotas to meet daily visitor center requirements.
  • Ensure effective product display and stock replenishment throughout the day.
  • Administer cash floats accurately in each till.
  • Adhere to all Health & Safety policies and procedures at the Glenmorangie Visitor Centre.

Qualifications

  • Minimum 3 years of experience in a luxury operational hospitality environment.

Skills

Proficiency in Microsoft Office applications. Familiarity with DVC booking and till systems. Strong situational management skills. Attention to detail. Ability to connect with people and work in a rural environment. Calm demeanor under pressure. Good sense of humor reflecting the brand's tone.

Experience

Minimum 3 years of experience in a busy luxury operational hospitality environment is required.

Benefits

The role offers flexible working arrangements, generous leave entitlements, mental health support, and discounted gym memberships.

Culture

Glenmorangie promotes a culture of diversity, equity, and inclusion, celebrating the uniqueness of each employee. The company is committed to creating a supportive environment that prioritizes mental and physical wellbeing, ensuring all team members feel valued and empowered.