E-Commerce Manager

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Location EdinburghScotlandUK
Type Full-time
Seniority Manager
Posted Feb 24, 2026

Join Glenmorangie in Edinburgh as an E-Commerce Manager. Drive digital growth and customer engagement in a dynamic, inclusive environment. Apply by September 19, 2025.

Overview

Glenmorangie, a distinguished member of the LVMH Moët Hennessy family, is renowned for crafting some of Scotland's most celebrated single malt whiskies. As an employer, Glenmorangie is committed to fostering a diverse and inclusive workplace that mirrors the diversity of its clientele. The company offers flexible working arrangements, generous leave policies, and a supportive environment for mental and physical wellbeing, including discounted gym memberships. As a Disability Committed Employer, Glenmorangie guarantees interviews for disabled applicants meeting the job's minimum requirements.

Role & Responsibilities

  • Plan and execute e-commerce and brand campaigns, optimizing the customer journey and managing product listings.
  • Enhance customer engagement and loyalty through CRM strategies, personalization, and data analysis.
  • Design and deploy engaging email marketing campaigns while maintaining brand voice and ensuring data privacy compliance.
  • Support digital experiences and marketing strategies for physical brand locations.
  • Maintain an e-commerce trading calendar aligned with brand priorities, including product drops and promotions.
  • Manage the end-to-end process of launching new products online, including SKU setup and merchandising.
  • Ensure optimal site performance and a smooth path to purchase by collaborating with development and UX teams.
  • Monitor and manage online stock levels, coordinating with supply chain/logistics to resolve stock or order issues promptly.

Qualifications

  • Minimum of 3 years of experience in e-commerce, customer loyalty programs, or digital marketing.
  • Proficiency in Salesforce Marketing Cloud and Shopify.
  • Ability to interpret data and make data-driven decisions.

Skills

Strong organizational skills with the ability to manage multiple projects simultaneously. Proactive attitude with a mindset to drive projects to successful completion. Commercial acumen and customer-centric thinking. Adaptability and agility. Attention to detail.

Experience

A minimum of 3 years of experience in e-commerce, customer loyalty programs, digital marketing, or a related field is required.

Benefits

Flexible working arrangements, generous leave entitlements, support for mental health, discounted gym memberships, and a commitment to diversity and inclusion.

Culture

Glenmorangie embraces a culture of diversity, equity, and inclusion, striving to build teams that reflect its customer base. The company supports its employees' mental and physical wellbeing, offering a safe space for discussions about wellbeing and promoting a healthy work-life balance.