Distillery Visitor Centre Manager

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Location Isle Of IslayScotlandUK
Type Full-time
Seniority Manager
Posted Feb 24, 2026

Join Glenmorangie in Isle Of Islay, UK as a Distillery Visitor Centre Manager. Lead the team to deliver luxury guest experiences. Apply by October 31, 2025.

Overview

Glenmorangie, a distinguished member of the LVMH Moët Hennessy family, is renowned for crafting some of Scotland's most celebrated single malt whiskies. The company is committed to fostering a diverse, equitable, and inclusive workplace, reflecting the diverse needs of its workforce and customers. With a focus on employee wellbeing, Glenmorangie offers flexible working arrangements, generous leave entitlements, and a supportive environment for mental and physical health.

Role & Responsibilities

  • Oversee the operational management of the Distillery Visitor Centre, ensuring a luxury guest experience.
  • Serve as an ambassador for the Ardbeg brand, embodying its values and ethos.
  • Collaborate with the House team to optimize guest experiences across multiple sites.
  • Lead, motivate, and develop the Visitor Centre team to deliver exemplary customer service.
  • Ensure the team is well-prepared to operate professionally and efficiently.
  • Work with Brand Communications and Head of Brand Home to develop and implement marketing strategies.
  • Manage budgets and report on financial performance, ensuring alignment with targets.
  • Ensure compliance with Health & Safety policies and maintain operational licenses.

Qualifications

  • Minimum 3 years of experience in a luxury operational hospitality environment.

Skills

Proficiency in Microsoft Office Suite. Familiarity with booking and till systems. Strong situational management skills. Attention to detail. Ability to connect with people and work in a rural setting. Calmness under pressure. Good sense of humor reflecting the brand's tone.

Experience

Minimum 3 years of experience in a busy luxury operational hospitality environment is required.

Benefits

Glenmorangie offers flexible working arrangements, generous leave entitlements, discounted gym memberships, and a supportive environment for mental health.

Culture

Glenmorangie champions a culture of diversity, equity, and inclusion, celebrating the uniqueness of every employee. The company is committed to creating a supportive and inclusive workplace, with a focus on employee wellbeing and professional growth.