Store Manager
Join Parfums Givenchy in Hangzhou as a Store Manager. Drive sales, manage teams, and uphold luxury standards in a dynamic environment.
Overview
Parfums Givenchy, a prestigious brand under the LVMH conglomerate, is renowned for its luxurious perfumes and cosmetics. As an employer, it offers a dynamic and sophisticated work environment where innovation and elegance are at the forefront of its operations.
Role & Responsibilities
- Manage and achieve various sales targets within the store.
- Lead employees in executing standard operating procedures, including daily operations, inventory management, cashier standards, and service processes.
- Implement and oversee promotional plans effectively.
- Develop sales plans and analyze sales reports.
- Maintain brand image and ensure staff appearance aligns with brand standards.
- Collect market and competitor information.
- Organize monthly and daily staff schedules efficiently.
- Coach and assess employees' professional skills to enhance performance.
- Foster a collaborative team atmosphere.
- Evaluate employee performance regularly and develop growth plans.
- Ensure staff pass all training assessments.
- Maintain complete and effective customer information.
- Provide proactive and timely after-sales service, understanding customer needs and feedback.
- Communicate regularly with customers to build positive relationships.
- Handle customer objections effectively.
Qualifications
- At least 3 years of experience as a store manager in the retail industry, preferably in luxury brands or five-star hotels.
- Well-groomed appearance with good skin quality.
- Outgoing personality with strong interpersonal skills and high sensitivity to luxury products.
- Excellent communication and problem-solving abilities.
- Strong computer skills and proficiency in office software.
Skills
Sales management
Team leadership
Customer relationship management
Market analysis
Communication skills
Problem-solving
Computer proficiency
Experience
Minimum of 3 years of experience in a retail store management role, preferably within the luxury sector or hospitality industry.
Culture
Givenchy fosters a culture of elegance and creativity, encouraging employees to embody the brand's luxurious ethos. The workplace is characterized by a commitment to excellence and a passion for innovation.