Client Development and Insights Intern
Join Ginori 1735 in Sesto Fiorentino as a Client Development and Insights Intern. Gain hands-on experience in luxury retail with Kering, a global leader in the industry.
Overview
Kering, a global luxury conglomerate, manages an illustrious portfolio of renowned brands in fashion, leather goods, jewelry, and watches, including Gucci, Saint Laurent, and Bottega Veneta, among others. Ginori 1735, a part of this prestigious group, is celebrated for its exquisite porcelain craftsmanship, blending creativity with sustainability. As an employer, Kering is dedicated to fostering a culture of innovation and growth, empowering its employees to reach their full potential within a supportive and dynamic environment.
Role & Responsibilities
- Support the analysis of CRM campaigns and customer journeys across all touchpoints.
- Assist in customer segmentation and profiling using demographic, behavioral, and transactional data.
- Prepare monthly dashboards to monitor key client performance indicators.
- Conduct in-depth analyses to identify growth opportunities in customer acquisition, retention, and re-engagement.
- Contribute to developing tools and content to enhance the in-store client experience.
- Support the implementation of in-store event formats, factory visits, and client experiences in and around Florence.
Qualifications
- Pursuing or recently completed a degree in Marketing, Statistics, Economics, Data Science, or a related field.
- Strong interest in luxury retail, customer experience, and brand loyalty.
- Fluent in English and ideally in Italian.
Skills
Experience
No prior professional experience required, but a strong interest in luxury retail and customer experience is essential.
Education
Pursuing or recently completed a degree in Marketing, Statistics, Economics, Data Science, or a related field.
Benefits
Immersive experience in a luxury heritage brand undergoing digital transformation, collaboration with international teams, exposure to real-world marketing data and strategic projects, and a dynamic and creative work environment.
Culture
Kering promotes a stimulating and fulfilling workplace environment, emphasizing talent development and internal mobility. The company values diversity and inclusion, believing that a diverse workforce enriches the workplace and enhances adaptability in a changing world.