Sales Advisor

Overview

Louis Pion is a French specialist retailer of watches and fashion accessories, operating a network of boutiques in shopping centres and online. The brand emphasises product knowledge, accessible luxury and a customer-first retail experience characteristic of premium specialty retailers.

Role & Responsibilities

• Deliver high-quality customer service: welcome clients, assess needs, provide product advice and close sales with a focus on conversion and average basket value.
• Maintain thorough product knowledge of watches and accessories to present features, craftsmanship and after‑sales options confidently.
• Operate the point-of-sale system accurately: process transactions, returns and exchanges, and handle cash/ card procedures following company policies.
• Execute visual merchandising standards and window displays to reflect brand guidelines and seasonal campaigns.
• Manage stock: receive deliveries, perform stock counts, replenish the salesfloor and participate in inventory reconciliations.
• Follow up on after‑sales service requests, repairs and client enquiries, ensuring high levels of client retention.
• Contribute to store performance reporting and collaborate with the team to achieve daily and monthly sales targets.
• Maintain boutique presentation, hygiene and loss-prevention measures at all times.

Qualifications

• Secondary education (high school diploma/Baccalauréat) or equivalent vocational qualification preferred.
• Eligible to work in France and available to work a 35‑hour week on a fixed‑term (CDD) contract.
• Strong interpersonal and communication skills with a client-focused attitude.
• Interest in watches, jewellery or fashion accessories and a willingness to develop technical product knowledge.
• Numerate, organised and comfortable operating POS systems and handling transactions.

Skills

Experience

Previous retail experience is preferred — ideally 1+ year in fashion, accessories or watch/jewellery retail. Experience meeting sales targets and working in a boutique environment is an advantage.

Education

High school diploma or equivalent; vocational retail qualification desirable.

Culture

The store environment is fast‑paced and customer-centric with a strong emphasis on team collaboration and product expertise. The brand values attentive client service, visual excellence and continuous learning within a retail luxury setting.