Retail Sales Advisor

Overview

Louis Pion is a French specialist retailer of watches and accessories, operating a network of boutiques focused on accessible luxury and contemporary timepieces. The brand is known for a client-centric retail format and a fast-paced boutique environment that emphasises product expertise, visual presentation and personalised service.

Role & Responsibilities

• Deliver exceptional client service and personalised product advice to drive watch and accessories sales.
• Achieve individual and store sales targets through proactive selling, upselling and client follow-up.
• Maintain boutique presentation and visual merchandising standards to reflect brand guidelines.
• Operate the point-of-sale, process transactions, handle cash and manage receipts with accuracy.
• Manage stock: receive deliveries, perform inventory checks, replenish displays and report discrepancies.
• Provide after-sales support, including warranty handling, repairs intake and client communication.
• Contribute to local clienteling activities: build and update client records, schedule appointments and follow up on leads.
• Support daily store opening/closing routines and participate in team briefings and commercial operations.

Qualifications

• Proven customer service orientation with strong interpersonal and communication skills.
• Availability for a fixed-term contract of 35 hours per week and flexible schedule including weekends.
• Strong numeracy and accuracy for handling transactions and basic stock reconciliation.
• Ability to work effectively within a small retail team and adapt to a fast-paced boutique environment.
• Professional demeanour and attention to detail appropriate for selling watches and fashion accessories.

Skills

Experience

Preferably 1+ year of retail experience, ideally within watches, jewellery or fashion accessories; demonstrable history of meeting sales targets is an advantage.

Education

High school diploma or equivalent preferred.

Culture

The workplace culture is client-focused and commercially driven, with an emphasis on product knowledge, presentation and personalised service. Teams operate in a collegial boutique environment where initiative, attention to detail and a polished customer approach are valued.