Retail Sales Advisor
Louis Pion in Montpellier seeks a Retail Sales Advisor (CDD 35h) to sell watches and accessories; fixed-term retail role focused on client service and sales.
Overview
Louis Pion is a French specialist retailer of watches and accessories operating boutique and department-store concessions across urban and shopping-centre locations. The brand is known for a curated assortment of timepieces and related accessories and positions itself on attentive service, product expertise and accessible style.
Role & Responsibilities
- Deliver personalised, high-quality customer service and clienteling to convert footfall into sales and foster repeat business.
- Advise customers on product features, fit and after-sales care for watches and accessories, demonstrating thorough product knowledge.
- Operate the point-of-sale system, process transactions accurately and manage payments and receipts.
- Achieve and report against daily and monthly sales targets; actively participate in promotional initiatives and campaigns.
- Maintain boutique standards: visual merchandising, stock replenishment, pricing, and window displays according to brand guidelines.
- Receive, inspect and organise inventory; support stock counts and loss-prevention procedures.
- Handle customer enquiries, complaints and after-sales requests professionally, escalating complex issues to management as required.
- Work collaboratively with the store team to ensure smooth operations during opening hours, peak periods and special events.
Qualifications
- Professional, customer-focused demeanour with proven sales orientation.
- Availability to work a 35-hour CDD (fixed-term contract) schedule including weekends and peak retail hours.
- Strong communication skills and ability to build rapport with a diverse clientele.
- Numerical accuracy and experience handling cash and card transactions.
- Ability to follow visual merchandising and brand presentation standards.
- Fluency in French required; additional languages are advantageous (not specified).
Skills
Experience
Minimum 1 year of retail or customer-facing sales experience; experience in watches, jewellery or luxury accessories is preferred.
Education
High school diploma (Baccalauréat) or equivalent; vocational training in retail or watchmaking is a plus.
Culture
The workplace emphasises a customer-centric, team-oriented boutique environment where product expertise and attentive service are valued. Staff benefit from a fast-paced retail setting with opportunities to refine selling techniques and deepen product knowledge.