Home Sales Advisor
Luxury Maison in Paris seeks a Home Sales Advisor — deliver personalised client service and drive sales for the Maison home collection.
Overview
A luxury Maison operating within the global fashion and lifestyle sector, known for refined craftsmanship and curated home collections. The employer embodies luxury retail standards and typically forms part of a larger luxury group, offering clients heritage-led products and boutique service.
Role & Responsibilities
- Deliver exceptional, personalised client service and cultivate long-term relationships with high-net-worth and private clients.
- Achieve and exceed individual and store sales targets through proactive prospecting, clienteling and follow-up.
- Provide expert product advice across the Maison's home collection, including materials, provenance and care.
- Manage sales transactions, appointment scheduling and CRM records to ensure an impeccable client journey.
- Support visual merchandising and product presentation to maintain the Maison’s aesthetic and seasonal floor sets.
- Coordinate stock management, replenishment and returns in partnership with the store operations team.
- Participate in in-store events, private appointments and bespoke service offerings (gift-wrapping, personalisation).
Qualifications
- Strong interpersonal and consultative selling skills with a client-first mindset.
- Proven ability to deliver a high level of discretion and personalised service to discerning clientele.
- Excellent organisational skills and attention to detail, particularly in presentation and after-sales care.
- Flexible availability to work retail hours including evenings and weekends.
Skills
Experience
Typically 2+ years of retail experience, preferably within luxury goods, home or lifestyle categories, with demonstrable sales performance and client development experience.
Education
High school diploma or equivalent; vocational training in retail or luxury hospitality preferred but not mandatory.
Culture
The Maison culture prioritises heritage, artisanal quality and elevated client service. Teams operate in a collaborative, detail-oriented environment where product knowledge and refined presentation are highly valued.