Experienced Sales Advisor

Overview

A confidential luxury fashion house operating within the global luxury sector. The employer emphasizes craftsmanship, refined client relationships and a high-touch retail experience typical of premier maisons and major luxury groups.

Role & Responsibilities

• Deliver exceptional, personalised client service to a discerning luxury clientele, including clienteling and aftercare.
• Achieve and exceed individual and boutique sales targets through proactive prospecting and conversion.
• Manage client appointments, follow-ups and VIP lists using established CRM and clienteling routines.
• Present merchandise with exacting visual merchandising standards and maintain boutique aesthetics.
• Process transactions accurately and manage cash handling, POS operations and returns according to policy.
• Support stock management: receive deliveries, perform inventory counts and assist with replenishment.
• Collaborate with store management on initiatives, events and local marketing to drive footfall and brand awareness.
• Uphold brand image, product knowledge and compliance with service protocols and operational procedures.

Qualifications

• Proven track record in luxury or premium fashion retail, demonstrating consistent sales performance.
• Excellent interpersonal skills with a client‑first mentality and discretion handling high‑value relationships.
• Strong presentation and visual merchandising aptitude; attention to detail in store standards.
• Comfortable with retail systems and point‑of‑sale processes; numerate and organised.
• Availability to work retail hours including weekends, evenings and peak retail periods.
• Fluency in the local language is expected; additional languages are advantageous.

Skills

Experience

Minimum of 3 years' experience in luxury, high‑end or premium fashion retail, with demonstrable success in client acquisition and retention.

Education

High school diploma or equivalent; vocational training in retail, fashion or service industries preferred.

Culture

The employer cultivates a refined, client‑centric workplace where craftsmanship, elegance and attention to detail define daily work. The environment rewards commercial initiative, professionalism and a polished service ethos consistent with leading luxury maisons.