Trainer
Join Fresh in Chengdu as a Trainer, enhancing Beauty Advisors' skills and delivering innovative training programs. Located in the vibrant city of Chengdu, Chinese Mainland.
Overview
Fresh, a distinguished brand within the Perfumes & Cosmetics division, is renowned for its commitment to innovation and excellence in the beauty industry. As part of a prestigious conglomerate, the brand offers a dynamic and inspiring work environment, fostering creativity and professional growth.
Role & Responsibilities
- Enhance Beauty Advisors' (BAs) consultation and selling skills to elevate customer service in alignment with the F.R.E.S.H. selling ceremony.
- Independently deliver training programs, including new BA training and new product training, tailored to the BA career path.
- Identify training objectives for each store visit in accordance with retail strategy, providing on-site coaching to build BA confidence.
- Evaluate BAs in collaboration with the Sales Manager.
- Collaborate with Marketing Product Managers to create, review, and enhance local training program content.
- Deliver training courses as a model for field training, supporting the training manager in completing the Train-the-Trainer (TTT) program.
- Conduct beauty workshops for customers.
- Maintain and enhance the image of BAs.
- Define training objectives for each course in line with the training strategy.
- Support brand animations and events.
- Assist the training manager in achieving departmental targets.
Qualifications
- Bachelor's degree or higher
Skills
Experience
Over 3 years of relevant experience in the cosmetics industry.
Education
Bachelor's degree or higher
Benefits
Competitive benefits package including opportunities for professional development and career advancement.
Culture
The company culture at Fresh is characterized by a commitment to excellence, creativity, and innovation. Employees are encouraged to contribute their unique perspectives and skills, fostering a collaborative and dynamic work environment. The brand values professional growth and offers numerous opportunities for career advancement.