Senior E-Commerce Operations Executive

Seniority Senior
Posted Jan 19, 2026

Join Fresh in Shanghai as a Senior E-Commerce Operations Executive, driving sales and optimizing operations on Tmall. Ideal for those with e-commerce experience and a passion for beauty.

Overview

Fresh, a distinguished brand within the Perfumes & Cosmetics division, is renowned for its innovative approach to beauty and skincare. As part of a leading luxury conglomerate, Fresh offers a dynamic environment that fosters creativity and excellence, providing employees with opportunities to contribute to the brand's prestigious legacy.

Role & Responsibilities

  • Support the channel manager in implementing sales plans for daily operations, promotional seasons, and IP collaborations.
  • Assist in channel demand forecasting, stock management, and sales mechanism implementation.
  • Monitor beauty market and platform developments to identify business opportunities through regular sales analysis.
  • Manage daily operations such as order verification, inventory reconciliation, and customer complaint resolution to ensure efficient key account management.
  • Collaborate with cross-functional teams to ensure the successful launch of Tmall-exclusive products, limited-edition campaigns, and large-scale promotions like Double 11 and 618.

Qualifications

  • Bachelor's degree or higher.
  • Fluency in both written and spoken English.

Skills

Self-motivated and result-oriented with a strong sense of responsibility. Quick learner with an entrepreneurial spirit to develop e-commerce channels.

Experience

A minimum of 2 years of experience in e-commerce, preferably with a background in brand sites.

Education

Bachelor's degree or higher.

Benefits

Employees enjoy a comprehensive benefits package, including opportunities for professional growth and development within a leading luxury brand.

Culture

Fresh fosters a culture of innovation and excellence, encouraging employees to push boundaries and contribute to the brand's success. The workplace is dynamic and collaborative, with a focus on personal and professional growth.